We spent approximate $185,000 to remodel the entire 1,450 square foot second floor of our home. All in all, D Michael Design did an exceptional job. Winston Churchill reputedly declared: “Democracy is the worst form of government, except for all the others.” Accordingly, I now declare D Michael Design the worst general contractor, except for all the others. Reality dictates that no large scale project can ever be flawlessly executed. Accordingly, the real measure of success is how the inevitable problems are addressed. In THAT regard, Dave Peters was indeed flawless. Dave was always committed to getting it right, never sidetracked with excuses. Time and again, Dave tackled the inevitable problems and made things right. Starting in mid-September 2017, we met at least once per week to develop our design, select materials, and document a very detailed work order that listed tasks and costs. The project commenced in early November 2017 and culminated in early April 2018. For over five months, Dave was at our home virtually every weekday morning to let us know exactly what would be happening that day and to inspect the quality of the previous day’s work. Always good-humored, he was never defensive when we’d point out inevitable shortcomings; he simply made sure the sub-contractors did it again—and sometimes, yet again—until they got it RIGHT. And sometimes HE identified shortcomings we had missed, and made sure they got corrected. The project was tackled in two phases that enabled us to continue to live in our home throughout construction. The first phase tackled the master bedroom, bath, and closet. Walls were moved, ceilings raised, and more. A lot of design had to be done “on the fly” as hidden infrastructure had to be accommodated. In some instances pipes and HVAC infrastructure were relocated to accommodate our preferred design. In other instances we worked together to devise innovative work-arounds. In the end, it all came together with spectacular results. Dave’s pleasant demeanor and constructive attitude made it an enjoyable, teamwork process that might otherwise have been a disastrously contentious and stressful debacle. The second phase involved a bedroom, hallway bathroom, craft room, and office. This phase was not as complex design-wise, but received no less conscientious effort from Dave. In the past, I have dealt with owner-contractors who at the outset gave me their “personal number” so I could reach them anytime. However, once the project commenced, they didn’t answer calls or respond in a timely manner. Not so with Dave. He always responded immediately, cheerfully, and helpfully. I have no doubt that I could have easily found another contractor at a significantly lesser cost. But I also have no doubt that I could never have found as good a VALUE in terms of commitment to excellence, responsiveness, and a stress-free experience.
Description of work: Remodeled the entire 1,450 square foot second floor of our home consisting of master bedroom, master bathroom, master closet, hallway bathroom, bedroom with closet, office with closet, craft room.
I have been very impressed by Jamie, the interior designer who helped me pick out tile, furniture pieces, hardware, etc. for my guest bathroom remodel. She has been very responsive to all my questions and came to the house with a young man (sorry I don't know his name) who did computer designed pictures of before and after the remodel. Jamie brought all samples and pictures of furniture pieces to me. I never had to go to their office - they always came at my convenience. After determining what all was going to happen. she coordinated with the project manager to get all materials on site before work was started. We are still in process of the physical remodel, but I have been very pleased with D Michael Designs and would used them again and recommend them to anyone.
D. Michael design provided design service for removal and rebuild of a weather-worn sunroom plus a kitchen/family room remodel. Their service was spectacular. They arrived at every appointment prepared, patient and involved in assisting with our desired changes. Their expertise was priceless throughout this process. They helped us from initial concept through the minute details that such an effort entails. I will be using D. Michael Designs for absolutely every design need I may have, which will include the upgrade of the remainder of the house (dining room, bedrooms, baths, etc.), and would recommend this team to anyone with design needs.
The provider sent Jamie, a nice lady who then went from room to room with me in my house. She was mainly the person to discuss design etc. And Another person, Dave, sent messages to me about any structural things. Jamie was a very pleasant person that listened to my ideas, concerns, and questions. She was very knowledgeable. So far I have incorporated a couple of the ideas we discussed. I became extremely ill however and haven't completed any MAJOR improvements. Dave sent a quote and information on our master bathroom vanity "re-do" and he even sent another reference as well. Very professional. Jamie sent me emails about some things I particularly wanted, such as a specific rug, lamps, and more. She was great!
Provider made some recommendations on several projects that we are getting quotes on. Was very processional and courteous in listening and making his assessment. When we got the agreement, we were shocked to see a 3000 charge for CAD drawings for the proposal. In my personal assessment, those were not needed as there was very little construction involved in what we wanted to do. If you want to see 3D renderings of your project and are willing to pay the price, D Michael Designs is certainly qualified and seemed well prepared to begin with whatever you want.